FAQ

What happens to my parcel if I'm not home?

DPD

If you are not at home at the time of delivery, your parcel will be offered again at another time or delivered to a nearby parcel centre. We advise you to keep a close eye on the tracking code of your order so that you know when to expect your order!

DACHSER

We only deliver pallet orders by appointment. This way, we can be sure that you are at home at the time of delivery. Our carrier will contact you by e-mail to schedule a time that fits you.